Customer service is key to customer satisfaction and retention. It also builds trust of your brand. While pricing is important, discerning customers place more emphasis on the service experience. This club is for us to discuss service levels from the perspective of both customer and service provider. We believe the more this is discussed, corporations will invest more in their personnel to provide the best level of service. Join us if you’re passionate about customer service, whether in giving or receiving. This club is founded by Raymond Goh, a true believer that great service produces good and loyal customers.