Sathya Srinivasan
@sathyasrini70
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โณ๏ธ Creator of CX 4 Startups club โณ๏ธ Creator of CXplore club ๐น Helping start ups focus on the customer - customer strategy, build a profile of your ideal customer, USP, TAM analysis, buyer profile, customer journeys etc. ๐ Harvard Business Analytics Program (HBAP). Love to solve real problems through data! ๐ Masters in Business Administration ๐งฟ My mission: Through the two clubs Iโve created to give the front and center focus on customers. Why? So your company can launch strong, retain and grow customers like youโve never done before. Why follow meโ๏ธ โ if you are an entrepreneur / founder of a startup, I can help you get the customer part of the equation right ๐ฏ.. from the start ๐ถ โ if you are new to CX I can help clarify your queries and guide you ๐ฌ ask me about.. โฌ๏ธโฌ๏ธ ๐ driving organic growth โ๏ธ getting the best out of your customers through analytics ๐ multi-country CX | โพ from strategy to execution ๐ฐreduced attrition to world class levels ๐งฎ customer retention analytic model โ๏ธ people analytics ๐ sustaining customer relationships ๐ฉโ๐งโ๐ฆ handling culturally diverse teams ๐ฃ in-depth customer conversation ๐ customer surveys | NPS ๐ข customer journeys ใฐ๏ธ ๐ญ engaging employees ๐ฏ organization change management ๐บ๐ธ๐ฌ๐ง๐ธ๐ฌ๐ฎ๐ณ global experience ๐ญ industries worked in: advertising & marketing | banking | consulting linkedin.com/in/sathyasrinivasan #CX 4 Startups #CXplore #analytiCX #Harvard Business Analytics #HBAP #Organic growth #Customer First #Customer Experience #Customer Retention