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Sathya Srinivasan

@sathyasrini70

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โœณ๏ธ Creator of CX 4 Startups club โœณ๏ธ Creator of CXplore club ๐Ÿšน Helping start ups focus on the customer - customer strategy, build a profile of your ideal customer, USP, TAM analysis, buyer profile, customer journeys etc. ๐ŸŽ“ Harvard Business Analytics Program (HBAP). Love to solve real problems through data! ๐ŸŽ“ Masters in Business Administration ๐Ÿงฟ My mission: Through the two clubs Iโ€™ve created to give the front and center focus on customers. Why? So your company can launch strong, retain and grow customers like youโ€™ve never done before. Why follow meโ‰๏ธ โœ… if you are an entrepreneur / founder of a startup, I can help you get the customer part of the equation right ๐Ÿ’ฏ.. from the start ๐Ÿ“ถ โœ… if you are new to CX I can help clarify your queries and guide you ๐Ÿ’ฌ ask me about.. โฌ‡๏ธโฌ‡๏ธ ๐Ÿš€ driving organic growth โš›๏ธ getting the best out of your customers through analytics ๐ŸŒ multi-country CX | โ™พ from strategy to execution ๐Ÿ’ฐreduced attrition to world class levels ๐Ÿงฎ customer retention analytic model โ™Ž๏ธ people analytics ๐Ÿ‘Š sustaining customer relationships ๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ handling culturally diverse teams ๐Ÿ—ฃ in-depth customer conversation ๐Ÿ’Ÿ customer surveys | NPS ๐ŸŽข customer journeys ใ€ฐ๏ธ ๐ŸŽญ engaging employees ๐ŸŽฏ organization change management ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ธ๐Ÿ‡ฌ๐Ÿ‡ฎ๐Ÿ‡ณ global experience ๐Ÿญ industries worked in: advertising & marketing | banking | consulting linkedin.com/in/sathyasrinivasan #CX 4 Startups #CXplore #analytiCX #Harvard Business Analytics #HBAP #Organic growth #Customer First #Customer Experience #Customer Retention