😎 Customer and employee experience specialist with strong marketing background 🎉 Founding member of Women in CX community that is launching on March 8th. Contact me to learn the details and join the dialogue on how to raise women profile in customer experience. I believe in empathy and genuine care about people, both customers and employees. Small changes in mindset create big wins🎉🎉🎉 Based in Moscow, Russia Speak 🇬🇧🇷🇺🇺🇦🇪🇸 🤩 single mom of a princess 🐶😸pet lover 📚dedicated reader Happy to chat and help better understand CX. I’m here to learn and share my findings 🔎 and 💡 ideas.