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Kimberly LoDico

@kimberlylodico

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www.kimberlylodico.com 💎Customer Experience Trainer & Consultant 💎Over 25 years of hands-on experience from CSR to call center manager, to Director of Customer Service. 💎I train businesses, leaders. and CSRs in all aspects of customer service/customer experience. 💎I deliver a range of affordable services tailored to your business’s specific needs and budget. Whether it’s a one-hour consult, or training your team, I’m here for you. 💎Customer retention is one of the most important drivers of business growth in this hyper-competitive, global marketplace. I can show you how to retain customers and how to create superfans! 🏠Join me in my club, Customer Service Cash Cow, where we talk about growing our business and cash flow via exceptional internal and external customer service, thoughtful leadership, and customer retention. My other club, On the Bright Side, is a club for interesting and real discussion among people who want to uplift themselves and others with thoughtful input, kindness, and compassion as we share our life experiences while looking on the bright side! Find me on the Wisdom App at https://join.wisdom.audio/VnQ and feel free to message me about customer experience on LinkedIn. 👥Customer Service Consultant and Trainer for Small Businesses 🎙Edutainment Podcaster 🙌Motivator ✍️Writer 👩‍🎨Painter 📖Editor 👩🏻‍🏫Instructor 🎶 Music Lover 🪴Gardener 🐑 Shepherd ❤️ Spiritual Seeker and avid student of life! “An extraordinary customer experience is the hallmark of a premier business.” https://paypal.me/KimberlyLoDico