⭐️ Customer Success & Change Management Expert from Microsoft, Salesforce and LinkedIn ⭐️ 💠 7 years experience in Customer Success 💠 10+ years experience in the IT / SaaS industry 🎙 Speaker | Trainer | Coach 💬 Social Selling Professional ✴️ Senior Customer Success Manager ✍️ Communication & Training Concepts 🧯 Sponsorship, Resistance Management 🏆 7x Salesforce certified | 2x Microsoft certified | certified Scrum Master 🇩🇪 Based in Munich, Germany ——————————————————— ⭐️ Find me on LinkedIn @ linkedin.com/in/andybutz ⭐️ Customer Success Consulting @ butzconsulting.net ⭐️ Personal Website @ andybutz.com ——————————————————— Notes for my weekly talks: 📓 clubnotes.io/customersuccess 📔 clubnotes.io/socialselling 🏋️‍♀️ Fitness 🏃🏻Running 🚵‍♂️ MTB 🎧 Music Producer 🎮 Gamer (PlayStation) 🐶 2 French Bulldogs 🥗 Clean Eating 🚗 Tuner 🥃 Whiskey Lover ⬇️ Let’s C O N N E C T ⬇️